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Legal

Privacy policy

How we collect, use, and protect your information. Effective .

This Privacy Policy describes how Tier 1 TRT PC ("Northshore," "we," "us") collects and uses information from visitors to this website. Health information collected through our patient portal is governed by our HIPAA Notice of Privacy Practices, which is the controlling document for protected health information.

Information we collect

We collect information you provide directly (name, email, message content), limited automatic information (IP address, browser type, pages visited), and information from cookies and similar technologies. We do not place advertising, social-media, or analytics trackers on patient-facing portal pages.

How we use information

  • To respond to your inquiries
  • To provide and improve our services
  • To comply with legal obligations
  • To protect our rights and prevent fraud or abuse

Sharing

We do not sell your personal information. We share information with service providers (web hosting, email, analytics) under appropriate contractual protections, with regulators where required by law, and with successors in connection with a corporate transaction.

HIPAA and protected health information

Protected health information collected during the course of clinical care is governed by HIPAA and our Notice of Privacy Practices, which is provided to every patient and posted at our HIPAA Notice page.

Massachusetts data security

We comply with M.G.L. c. 93H and 201 CMR 17.00 with respect to personal information of Massachusetts residents, including a written information security program and reasonable administrative, technical, and physical safeguards.

Your choices

You may opt out of marketing emails at any time. You may request access to or deletion of personal information we hold by contacting us at [contact email] (subject to legal record-retention obligations).

Contact

Questions about this policy? Email [privacy@northshore-placeholder.com] or write to Tier 1 TRT PC, [Address], MA [ZIP].