1. Acceptance
By accessing this website or our services, you agree to these Terms. If you do not agree, do not use the site or our services.
2. Service area
Clinical services are available only to Massachusetts residents 21 years of age or older. We reserve the right to verify residency and decline service to anyone we cannot confirm meets these requirements.
3. No physician-patient relationship from website use
Browsing this site or completing the eligibility check does not create a physician-patient relationship. A physician-patient relationship is established only after you complete a full intake, our medical team accepts your case, and you have your initial telehealth visit.
4. Membership and payment
Care membership is a recurring monthly subscription billed in advance. You may cancel at any time; cancellation stops future billing and does not refund the current period unless required by law. Membership does not guarantee a prescription. Treatment decisions are made solely by your physician based on clinical evaluation.
5. Medical disclaimers
Educational content on this website is not medical advice. Individual results vary. Outcomes are not guaranteed. Testosterone is a Schedule III controlled substance with risks including erythrocytosis, fertility suppression, possible increased risk of atrial fibrillation and pulmonary embolism (per the TRAVERSE trial), and other risks detailed in our informed consent.
6. Telehealth consent
Use of our telehealth services requires your informed consent, provided through our Telehealth Informed Consent document.
7. Communications
By providing your email or phone number, you consent to receive communications related to your care and account. You may opt out of non-clinical communications at any time.
8. Intellectual property
All content on this website is owned by Tier 1 TRT PC or its licensors and is protected by copyright and other laws. You may view content for personal, non-commercial purposes only.
9. Limitation of liability
To the maximum extent permitted by law, Tier 1 TRT PC and its affiliates are not liable for indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of this website. Nothing in these Terms limits liability that cannot be limited under Massachusetts law.
10. Governing law
These Terms are governed by the laws of the Commonwealth of Massachusetts. Disputes shall be resolved in the state and federal courts located in Massachusetts.
11. Changes
We may update these Terms; updates take effect on posting. Material changes will be communicated to active members.
12. Contact
Questions? Email [legal@northshore-placeholder.com].